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Ruslim TS, Wijaya H, Siswanto HP, Cahyadi H. PENGARUH SERVICE QUALITY, SATISFACTION, DAN PERCEIVED SWITCHING COST TERHADAP CUSTOMER LOYALTY OPERATOR SELULER. JBM [Internet]. 2020 Aug. 30 [cited 2025 Oct. 5];9(1):1-16. Available from: https://jurnal.wym.ac.id/JBM/article/view/111