Lu’luatuwwafiroh, & Junef Ismaliyanto. (2025). DETERMINASI CUSTOMER EXPERIENCE, SERVICE QUALITY DAN PRODUCT QUALITY TERHADAP CUSTOMER SATISFACTION PADA INDUSTRI RITEL FLORIST KREATIF. Jurnal Bina Manajemen, 14(1), 59–69. https://doi.org/10.52859/jbm.v14i1.726